Warranties & Returns

How Long Will It Take to Process My Exchange or Refund?

Mar2021-07-06T01:10:40-05:00All exchanges and refunds will be processed within 14 days from the moment we receive all the item(s) back. If an exchange item is out of stock you will be notified of a backorder via email. If you ha...

If I Take My Gun Apart, Is the Warranty Still in Place?

Mar2021-07-06T01:10:46-05:00It is not - do not attempt to disassemble or repair any items, doing so will void all warranties. Attempts to change the appearance or function of any item you purchased from us will void the warranty...

Do I Have to Pay to Return My Item?

Mar2021-07-06T01:10:52-05:00We at Just Airsoft Guns will cover return shipping costs on items that are reported as defective within the time period specified in our return policy. After that, the customer is responsible for all ...

What if I Drop My Gun and It Breaks?

Mar2021-07-06T01:11:00-05:00Due to the nature of airsoft products, warranties cover internals only. External damage to airsoft guns is not covered. If you have any questions about this FAQ please contact us at Just Airsoft Guns ...

Does Every Gun Have the Same Warranty?

Mar2021-07-06T01:11:05-05:00Yes, they do! Please refer to our current Return Policy for more information. If you have any questions about this FAQ please contact us at Just Airsoft Guns USA.